Shipping policy
Shipping Policy
At BySide, we want your order to reach you quickly and safely.
Delivery Time
Orders are typically delivered within 4 -7 business days from the date your order is placed.
Please note that delivery times may occasionally vary due to carrier delays, holidays, weather conditions, or other circumstances outside of our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking link so you can follow your package until it reaches your doorstep.
Shipping Costs
Shipping costs are displayed at checkout before payment.
Orders that qualify for our free shipping offer will automatically receive free shipping at checkout.
Order Changes
If you notice an incorrect shipping address or other mistake after placing your order, please contact us as soon as possible.
We will always try to make changes before the order is shipped, but we cannot guarantee that changes can be made once fulfillment has started.
Delayed Orders
If your order has not arrived within the expected delivery window, please check your tracking information first.
If there has been no update for an extended period, contact us and we will help investigate the shipment.
Lost or Damaged Packages
If your order arrives damaged, or you believe your package has been lost during shipping, please contact us with your order number and any relevant photos or tracking information.
We will review the situation and help find the best solution.
International Orders
International orders may be subject to local customs procedures, taxes, or import fees depending on the destination country. Any applicable charges are the responsibility of the customer unless stated otherwise at checkout.
Contact Us
If you have any questions about your order or delivery, please contact our customer support team and we will be happy to help.